Going Up? What Happens if You Get Stuck in Your Apartment’s Elevator

Elevators aren’t just a nice commodity in apartment buildings. They are also essential for ensuring the apartment is safely accessible, which is why getting stuck in an apartment building elevator can be an unnerving experience! But it’s important to remember that you’re not alone, and there are a few simple steps you can take to ensure your safety and a swift rescue. 


We’ll guide you through the process of what to do when stuck in an elevator, who to call for help, and how your apartment complex should handle the situation. Check out our top tips for how to proactively address elevator maintenance concerns and how to know it’s time to look for a new apartment once you’re back on solid ground.


1. Stay Calm and Assess the Situation


First and foremost, it’s essential to stay calm. Elevator entrapments, though not super common, happen often enough for many safety measures to be in place, and often this issue is resolved quickly. 


If you find yourself stuck in an elevator, take a deep breath and assess the situation. Check if there’s a communication device in the elevator, such as an emergency button or intercom system. These devices are designed for situations like this, so use them to call for assistance.


2. Contact Building Management or Maintenance


If there’s no communication device in the elevator, use your phone to call the building management or maintenance hotline. They will be able to dispatch help promptly. Many apartment buildings have 24/7 emergency lines specifically for elevator incidents. It’s a good idea to save this number in your phone contacts for easy access.


3. Follow Instructions from Professionals


Once you’ve contacted the appropriate personnel, follow any instructions they provide. They might ask you to press specific buttons or wait for assistance. Remember, they are trained to handle these situations and will guide you through the process.


Additionally, your apartment complex is equipped to handle elevator entrapments efficiently. They will collaborate with elevator technicians and emergency services to ensure your safety. Most modern elevators are equipped with safety features, such as backup power, communication systems, and alarm systems that notify building management and emergency responders in case of entrapment.


4. Take Preventive Measures

To minimize the risk of future entrapments, be proactive about reporting any unusual behavior or sounds from the elevator. If you notice flickering lights, strange noises, or jerky movements, report these issues to the building management or maintenance team immediately. Timely intervention can prevent more serious problems down the line.


5. Notify Your Apartment Building


Even if it’s a momentary inconvenience, getting stuck in an elevator is never an enjoyable experience. It’s essential to notify your building manager of the issue even if it was momentary. Building management is responsible for maintaining a safe, functioning elevator to prevent future incidents. 


6. Start Your Search for a New Apartment


Once you’ve been safely rescued from the elevator, it may be time to start considering a change of residence, especially if elevator-related incidents have become a recurring concern. And when you’re ready to move on to a new living space, ApartmentSearch will be there to help you find your next dream home – whether you’re done with apartments with elevators, or not!

ApartmentSearch is your go-to tool for finding a new apartment that suits your needs and preferences — and one that has a working elevator. Filter apartments based on location, amenities, budget, and more.